I called GoDaddy tech support and emailed the tech copies of a failed SMTP session as well as a good session – both for the same sender & recipient. I enabled verbose SMTP logging on Exchange and captured the SMTP session for one of the failed emails (see below). Client is complaining of intermittent undeliverable emails recently. In Exchange console I have a Hub Transport->Send Connector defined that uses a Smart Host which points to GoDaddy SMTP servers at 173.201.192.101 and 68.178.252.101 (SMTP authentication credentials are defined and work). Client has a SBS 2008 server running Exchange 2007. They have several GoDaddy POP email accounts. I have a client that uses GoDaddy for their small business. Seems like a simple routing or round-robin problem to me. Why the smtpout URL problem still exists after all these years is flabbergasting. Why goDaddy can’t acknowledge this problem is beyond me. The only rejections occurring when the email had to use the server. To show how random the routing is on the goDaddy side, I used the “Resend again” option on the rejected emails and they went through. They keep insisting that it’s my server that changes the routing of my email despite my telling them the smtp connection is prescribed by IP. I called goDaddy to ask why they were routing my email to this server and they refused to help. GODADDY EMAIL SETUP OUTLOOK 2016 WINDOWS 10 CODEI finally noticed that all the rejection emails have the phx3 server name instead of the normal smtpout server name in the code stating which server rejected my emails. This randomly happens for about 1 in 20 emails so it’s been very hard trouble-shooting. I’m resurrecting this thread because goDaddy still has not fixed their URL problem for .Īdditionally I’m now having a problem with them randomly routing my email to another server “.net” which then rejects my email with the same #530 authentication needed message – despite having the same credentials that worked on. GODADDY EMAIL SETUP OUTLOOK 2016 WINDOWS 10 PLUSOr even better, go to my website and plus one me on Google or even better, go to my Google Plus page and tell everyone what great guy I am! Click in the dark area and type-ping “servername” then hit enter.Įxample-at command prompt type ping -you must have a space after ping or it won’t work. This brings up the run box.Įnter “cmd” (without the quotes) then hit enter, and a command prompt will appear. To ping a server on Windows 8, hold down the window key and tap the “R” key. This may only be happening locally, so if you’re in Houston, and can’t send mail thru GoDaddy, give this a shot! NOTE: The IP address of the server will change according to your location. It would sure cut down on their call volume I would think! Maybe I should call them and offer them the resolution for a fee. GoDaddy should be aware of this issue, but apparently they’re not. As soon as we put the IP address in the configuration of both the I-Phone and the I-Pad, woohoo….They both started working also! This particular setup was Office 365, but I would think it doesn’t really matter what you’re using, as she was also having the same issue on her I-Pad and I-Phone. Instead of using, put the IP address of that server in the outbound mail section in Outlook configuration. Resolution to Godaddy not authenticating users. Even though I got a reply, it still wouldn’t authenticate. Turns out there’s some problem, possibly on GoDaddy’s end with the name resolution on that server. Then I pinged the server and got a good reply…Hmmmm. She actually should have called Dell, as they are responsible for supporting any operating system they sell. And of course they wanted to charge her for support on a brand new Dell Inspiron 15. GoDaddy’s stellar support referred her to Micro$oft. I tried all the different ports, 25, 80, 3535 and 465 with SSL. She was getting mail just fine, but no outbound mail. GODADDY EMAIL SETUP OUTLOOK 2016 WINDOWS 10 WINDOWS 8Today a client called me and she couldn’t get her brand new Windows 8 to send mail thru GoDaddy’s SMTP server.
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